Features

Following are the features available in our website plan for management companies.

 
Site Features
 
Text Pages
Create pages of content throughout your website.  Use basic word processing tools to enter, edit and style text and upload images and links. Content pages are located throughout the site, and can be added wherever needed.
 
Document Library
Easily categorize, display and store all types of documents. Documents can be available to the public or limited to management company staff based on security settings that are set by the website administrator(s).
 
Calendar
A fully functional calendar is provided for your management company.  Use it as a business tool to display all scheduled meetings and events, to post when employees will be out of the office, or to highlight important deadlines.  All events can be presented in either a calendar or list format.  Individual events (such as homeowner association board meetings) can be categorized for easy viewing.  All entries on the calendar can be searched to find a specific item. Meetings or events can include an email RSVP and attached documents. An event notice can be emailed to anyone included in your website's directory.  Multiple calendars can be maintained (for example a public calendar vs. employee calendar).
 
News
Post your management company's latest news on your site.  This is a great place for announcing new clients, new products, new employees or expansion of services.  List special recognition your company and/or employees have received.  News items can be categorized for easy viewing. Visitors to your site can sort news items and search for specific items. Older postings are archived and can be easily maintained by setting up “stop date” notices. 
 
Directories
 
Help prospective and current clients, and vendors connect with your staff through a searchable directory. Directory information can be sorted and displayed by categories. In addtion, this directory can be fully secured and used to maintain a directory of your client associations' board members.  You will be able to email individual board members or the entire group to remind them of board meetings, or of work being conducted by vendors.
 
Display business information in a secured, searchable online vendor directory and provide an opportunity for businesses in your community to share information about their products and services. Categories of services can be created. Site visitors can search the directory for specific businesses. Business owners can view and update their profile information directly on the website. Administrators are notified via email of all business profile updates.
 
Classified Ads
 
Post “classified ads” of items or services available to site visitors, including homes for sale/rent, available job listings, etc. Messages can be categorized for easy viewing and can be  secured for viewing only by members or open for viewing to the public.
 
Surveys
Find out what your site visitors are really thinking. Surveys and polls can be easily created and displayed for online voting. Site administrators have access to all results and can export the information into Excel.
 
Blogs 
 
Easily add one or more blogs to your website and increase communication with your clients, potential clients, and others in your industry. Blogs can be password protected and made accessible to only select groups. In addition, the ability to comment on a blog can be turned on or off, and comments are subject to approval prior to publishing. 
 
Links
Create a library of website links of interest to site visitors. Categorize and post all types of external website links, such as emergency contacts, schools, and community service websites. Site visitors can search for specific links. Site visitors can also submit links for posting on the site.
 
Map & Directions
 
Display an online map and provide directions to help prospective homeowners, visitors and vendors find you.
Online
Forms

Create customized forms to respond to client inquires and help generate new business.  Forms are automatically emailed to recipients as determined by your management company. Your website will be delivered with the following forms ready for use:

  • Management Proposal Request Form
  • Maintenance Request Form
Broadcast Email
 
Send emails to individual employees or groups of employees.
Photo Gallery
Easily create photo galleries on your website. Post photos of the homes, amenities, landscaping and other unique features of the associations you manage on your website. Post photos of events. Site visitors can search for photos by category or name. Site visitors  can also submit photos online for posting on the site.
 
Video
 
Upload videos to your website. Create collections of videos and link videos to other content on the site (ie, events or news items). Upload videos directly to the site or embed videos from other sources (ie. YouTube).
 
Podcasts 
 
Create and maintain podcasts that can be integrated with other content items on the site (e.g., news items, events).
Frequently Asked Questions
Post commonly asked questions and their answers.
E-Commerce Module 
Add our fully secure E-Commerce Module to your website. This module allows you to accept online  payments via your website for such things as dues/assessments payments or events requiring registration and payment. 
 

The e-commerce module is fully integrated into the software and avoids sending your site visitors to external, third-party websites. All transactions are managed through the same interface within the administration site. From this central location, transactions can be viewed, searched, categorized, and acted upon. Additionally, manual transactions can be processed by administrators through a virtual payment terminal.

Style/Design Options
Customize the look and feel of your website by uploading your logo to the home page. Modify the color palette of the site to match your association’s color scheme or brand. Display the date, time and weather in your area. Highlights from your calendar and news section can be set to display on your home page. A scrolling message to alert site visitors to an event or other important information can also be included on your home page. 
 
Site Search
 

Add comprehensive site search to your website; provided by Google.

Email Accounts
Up to 10 email accounts are provided for use by your management company.
 
Security Administration

All users of the website can be assigned to a security level that allows them access to specific content. Assign up to ten people as site administrators; administrators have access to all website content. Administrators determine the security level (public or private) of each page on the site. Administrators can also assign individual website users access to edit specific pages, if desired.

Navigation Management
Administrators can hide any navigation item not used, or add additional tabs to the navigation as needed. The order or names of your site’s navigation tabs can be changed simply by contacting Homeowner Communities Onlines. If you need additional pages, just request them. Navigation changes and page additions are provided for no additional charge within 48 hours of receipt of the request.
 
Website Analytics & Reporting
A multitude of data is captured regarding who is visiting your website and what pages they are accessing. Administrators can track website activity on a daily, weekly or monthly basis through easy to read graphs and charts. In addition, there are over 300 reports available with the software to help you manage the data stored on your website. Simply select the report you want, click the link and see the data you are interested in (e.g., how many news items have documents attached to them or how many properties are currently listed for sale). 
 
Online Help
All administrator screens have online instructions.  A comprehensive and searchable user’s guide that describes each feature and how to use it is also included.
 
Site Storage Each website comes with up to a total of 1GB of available storage.