PRODUCT FEATURES FOR HOAs

Following are the features available in our website plans for homeowner associations, condominium associations and townhome associations.
 
Homeowner Features
 
Document Library
Easily categorize, display and store all types of documents. Documents can be available to the public or only for homeowner viewing based on security settings.
 
Event Calendar
Display your association’s events in either a calendar format or a list. Individual events can be categorized so that homeowners can define what they wish to see. All events can be searched to find a specific event. Events can include an email RSVP and attached documents. An event notice can be emailed to all homeowners or specific groups of homeowners. Multiple calendars can be maintained (for example a public calendar vs. a board calendar). Homeowners can submit events for posting on the calendar.
 
Association
News
Post your association’s news and articles of interest to homeowners. All news and articles can be categorized for easy viewing. Homeowners can sort news items and search for specific items. Older postings are archived and can be easily maintained by setting up “stop date” notices.
 
Homeowner Directory
Help your association families connect through a secured, searchable homeowner directory. Information can be sorted and displayed by categories.
 
My Profile
All homeowners can view and update their information in the homeowner database.
 
Community Classifieds
Homeowners can post messages to share with other homeowners including “classified ads” of items or services they wish to sell or are seeking. Messages can be categorized for easy viewing and can be either secured for viewing only by association members or open for viewing to the public.
 
Frequently
Asked
Questions
Post commonly asked questions and their answers.
 
 
Surveys
Find out what your homeowners are really thinking. Surveys and polls can be easily created and displayed for voting. Response summaries are made available for public display or secured review. Homeowners can sort and display results and search for specific surveys.
 
Discussion
Room
Provide a secured forum for your homeowners to exchange information, share ideas and discuss concerns. Multiple forum topics can be created.
 
Links
Create a library of links so homeowners can have immediate access to the information they need. Emergency contacts, schools, and community service websites can be posted and categorized. Homeowners can sort and display or search for specific links. Homeowners can also submit links for posting on the site.
 
Map
Displays an online map of the area in which your association is located and provides directions to help prospective homeowners and vendors find your community.
 
Online
Request
Form
Homeowners can access an online form to request maintenance service, report a problem, or ask a question. Forms may be customized for your association. Forms are automatically emailed to recipients as determined by your association. Your website is delivered with two forms already prepared: a General Request Form and a Reservation Form.
 
Online Reservation Form
Allows homeowners to reserve association amenities, such as a club house, pool room, tennis courts, or guest parking.  Reservations can automatically be posted on the event calendar, or can be submitted to an administrator for approval, as determined by the association.
 
Homes for Sale
Homeowners, realtors and builders can post descriptions and images of homes and lots for sale in the association.
 
Business Directory
Provide an opportunity for businesses in your community to share information about their products and services with your homeowners. Categories of services can be created. Homeowners can sort and display, and search the directory for specific businesses.
 
Photo Gallery
Post photos of the homes, amenities, landscaping and other unique association features on your website. Post photos of association events. Homeowners can share photos of family and community events with neighbors. Categories of photos can be created. Homeowners can sort and display, and search for photos by category or name. Homeowners can also submit photos online for posting on the site.
 
Design Features
As an added convenience for homeowners, your association home page can display the date, time and weather in your area. Highlights from your Event Calendar and Association News can automatically display on your home page. A scrolling message to alert homeowners to an event or other important information can also be included on your home page. Homeowners can access printer-friendly versions of all pages on the website.
 
Email Accounts
Your association can receive up to 10 email addresses for use by association board or committee members, managers, administrators, or homeowners.
 
Member Submission of Content
Homeowners can submit their photos, events, website links and information about homes for sale right from the website.  It can either automatically post to the site, or be sent to your website administrator for approval. 
 
Administrator Features
 
Content Editor
Use basic word processing tools to enter, edit and style text and  upload images and links. Each content page is designed to include a main panel for content and an optional side panel for additional content. Content pages are located throughout the site.
 
Security Administration
All homeowners are assigned to a security level. Administrators determine the security level (public or private) of each page on the site. Individuals can be assigned limited administrator access to specific pages.
 
Form Creator
Administrators can easily create online forms and assign them a location on the site.
 
Broadcast E-mail
Send emails to individual homeowners, groups (such as board or committee members), or all residents. Automated emails to welcome new homeowners, notify homeowners of events, inform homeowners of assessments that are due, and provide forgotten username and password information are also included.
 
Homeowner Information Management 
A completely secured listing of general homeowner information (name, addresses, phone number, e-mail address, assessment information) is provided. Each homeowner is assigned a security level based on their level of activity in the association. Information stored can be exported for use in directories, emails, online invoicing and printed mailings. Homeowner information can be easily imported from existing databases. Administrators can be notified via email of all homeowner profile updates.
 
Online Invoicing
Send email statements of monthly or special assessments to homeowners.
 
Navigation Management 
Administrators can hide any navigation item not used by the association. The order or names of your site’s navigation tabs can be changed simply by completing the administrator e-change request form. Need additional pages, just request them through the e-change form. Navigation changes and page additions are provided for no additional charge within 48 hours of receipt of the request.
 
Board Member Management
Individual homeowners can be designated with Board status. Their information will automatically populate the Board website pages.
 
Online Help and Users Manual
All administrator screens have online instructions.  The Content Editor includes a Help Tool. A comprehensive user’s guide that describes each feature and how to use it is also included.
 
Track Website Activity
Administrators can track website activity on a daily, weekly or monthly basis through easy to read graphs and charts.
 
 
 
 
 
 
 
 
 
 

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